About ITS

Description of Services

Faculty, staff and students may contact the Help Desk about telephone, network, wireless network and software questions and problems, password problems, hardware problems, and general consultation.

Faculty and staff may contact the Help Desk with requests for new software, hardware and telecommunications services.

Our Help Desk includes phone, email, and walk-in computer support for all faculty, staff and students at California Lutheran University. 

ITS is composed of:

EA

Enterprise Applications builds custom, in-house software solutions for the Cal Lu community, and manages and supports Datatel's Colleague, Self-Service, and Informer.

Help Desk

Our Help Desk includes phone, email, and walk-in computer and software support for all faculty and students at California Lutheran University.  

Media Services

Provides presentation technology assistance to the Cal Lutheran community.  

Telecommunications

Provides a range of communication services and needs of the Cal Lutheran faculty, staff, and students.

Training

Provides online and personal training to faculty and staff for supported technologies.

 

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